Privacy Policy

Welcome to Southern Luxury Pets. Your privacy is critically important to us. This Privacy Policy describes how Southern Luxury Pets (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website located at www.southernluxurypets.com (“the Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

If you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use the information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

4. Your Rights

If you are a resident of certain territories, including the EU, you have certain rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights include the right to access and to delete or to object to our processing of your information.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please visit our Contact Us page for further details.